The University of Tennessee

Employee Self Service (ESS) Applications

Frequently Asked Questions

 

 

1.      What is ESS?

 

2.      What can I do in ESS?

 

3.      Who can use it?

 

4.      How do I access it?

 

5.      Do I need access to the IRIS system in order to use ESS?

 

6.      What do I use for an ID and password?

 

7.      When I click on one of the applications, nothing happens. What do I do?

 

8.      I can only change certain fields of my personal data. How do I change my home address, direct deposit information, or other fields?

 

9.      Will all browsers work with ESS?

 

10       I need help logging into the portal, who can I call?

 

11.      I need more help, who can I contact?

 

 

 

 

 

What is ESS?

   ESS or Employee Self Service is an extension of IRIS

    allowing  employees to view and change data about   

    themselves, from virtually anywhere in the world. This

    service is web based therefore there is no need for the client

    to be installed on your desktop.

 

 

What can I do in ESS?

    Currently you may:

     i. View and print a copy of your current and past pay

        statements

     ii. View and print your personalized benefit statement

     iii. Re-print your W-2 for current and prior years

     iv. View information about yourself including home address,

         organizational information, education, and direct deposit

         details

      v. Update your emergency contact information

     vi. View your leave balances

     vii. View your recent leave activity

     viii. View and print a monthly time statement listing all hours  

           worked  and leave taken, leave accruals, etc

 

Who can use it?

     Any current regular, term, or student employee may access

     this information. Recently terminated and retired employees

     will also have access to a limited subset of these applications.

 

How do I access it?

     Access to ESS is available thru MyIRISWeb, the

     administrative portal of the University. The url address is

     https://irisweb.tennessee.edu. From the main page, click on

     the “Employee Self Service” tab.

 

Do I need access to the IRIS system in order to use ESS?

    No, you can use your NetID and password to access ESS.

 

 

What do I use for an ID and password?

    To get access into the portal, use your NETID and password.

     An IRIS logon is not required.

 

When I click on one of the applications, nothing happens. What do I do?

    This may be a browser security feature. Add the portal url

     (https://*.tennessee.edu) to your Trusted Sites in your

     browser settings.

 

I can only change certain fields of my personal data. How do I change my home address, direct deposit information, or other fields?

     Only certain fields are allowed to be changed thru ESS at the

     current time. To change other fields you must go thru the

     normal process of contacting either the campus HR office or

     Payroll office, or working thru your departmental bookkeeper.

 

Will all browsers work with ESS?

    For browser versions supported and other technical

     requirements please click here .

 

I need help logging into the portal, who can I call?

     To log into the portal, you should use your NetID and

     password. If your password has expired and needs to be

     reset, please click on the “NET ID Help” link found on the

     MyIRISWeb Logon page or contact the OIT helpdesk at

     (865) 974-9900.

 

I need more help, who can I contact?

    Please contact the Human Resources Call Center at

     1-888-444-8847 (Knoxville Area: 946-8847).

 

 

Quick Links

 

 
Contact

 

IRIS Helpdesk

 

 

Les Mathews

Executive Director

412 UT Conference Ctr.

Knoxville, TN 37996

 

E-Mail
lmathews@tennessee.edu

 

IRIS Administrative Fax 
 Number  865.974.9141

 

 

Team Contacts