As we move toward the DASH ERP implementation, our IRIS Help Desk resources will be consumed with efforts associated with that project. As a proactive measure to ensure we maintain excellent customer service during this time, our day-to-day engagement with end users on the IRIS Help Desk email account will be changing. Beginning October 1st, … Continued
We want to make you aware of some IRIS Resources that are available to you. First, we created a new “Getting Started Guide for IRIS” document, which highlights important IRIS-related resources available for new (and existing) UT employees and new IRIS users. Click on the link for more information! In addition, we wanted … Continued
We are excited to announce two new IRIS e-learning curricula for the new year, available in the K@TE Learning Management System: IRIS Reporting Series: As many of you may know, we did a series of IRIS Helpdesk Office Hours sessions last year dedicated to reporting in IRIS. If you attended one or more of … Continued
We announced the availability of a new version of the SAP GUI for Windows client in late October (original announcement below). To the many of you who have already taken the time to update your client, we say, “Thank you!” And to those of you who have tried to update your client, but have … Continued
The existing release of the SAP GUI for Windows desktop client that many of our IRIS users run is nearing its end-of-life and will not be supported after December 31st of this year. In anticipation of this date, we have been testing a new version of the desktop client for a few months now. Click … Continued
