IRIS is the University branded enterprise resource planning system providing financial, human resources, payroll, procurement, and budgeting functionality across all campuses and institutes.  The underlying system is an SAP system, and IRIS is UT’s branding of SAP.  The name IRIS was chosen in a contest during the original implementation and was suggested by an adjunct faculty member at the Chattanooga campus.  The name represented Integrated R/3 Information System – R/3 was the SAP system version that was implemented at that time.  Now, it can be more generally thought of as Integrated Resources Information System.

The implementation of the IRIS system began in 2000, with the financial modules going live in 2001, and HR/payroll coming online in 2002. Since the original implementation, several additional modules have been added – for example:  Travel, Training and Events Management, online Effort Certification Reporting, and Employee Self Service.  In addition, numerous interfaces exist between IRIS and other University systems (NetID, Taleo, ESM, Evisions, Banner, etc.) as well as systems at the State of Tennessee.


IRIS Administrative Support

IRIS Administrative Support is responsible for the primary support of the IRIS system. Organizationally, IRIS Administrative Support reports to the Department of Technology Solutions  The office is responsible for:

  • Systems and business analysis and configuration to design solutions for financial, HR, and payroll functions
  • Programming support to develop solutions
  • Design and implementation of interfaces with other University systems and the State of Tennessee
  • Assignment of user permissions for the IRIS system and other systems such as SAP Business Warehouse, Taleo, Evisions, and the IRIS sftp (secure file transfer protocol) server
  • Support of users via the IRIS Helpdesk
  • Documentation of IRIS processes
  • Coordination of IRIS Training for users in the Knoxville area


IRIS Web Portal

The IRIS Web Portal is an entry point into a wide array of administrative functions. It provides employees the ability to access Employee Self-Service for functions such as accessing pay statements, W-2s, and time reporting.  It provides access for researchers to certify effort and access financial reports.  It allows IRIS users to access a web interface for the IRIS system and provides a method for approving work items generated from IRIS.

In addition to these functions that are supported by the IRIS Administrative support staff, there are a number of other systems that are accessed through My IRIS Web.

Click on our IRIS Web Portal page to see a comprehensive list of functions available.  If the primary support for a system is not IRIS Administrative Support, contact information will be listed on this page.  If you are not sure who to contact, you can submit an IRIS help ticket by clicking here.



Another website related to the IRIS system is the IRIS Help site.  This site contains documentation and training materials that you can use for completing tasks within the IRIS system.  On this site, you may find power points, work instructions, tutorials, and other documentation.  Tutorials are identified as “lessons”, which walk you step-by-step through an IRIS process.  There are also several e-learning classes that have been developed by IRIS Administrative Support staff that you can take right from your own workstation.  IRIS Tips are sent out on a regular basis to subscribers to the IRIS listserv, and an archive of these IRIS Tips is kept on the IRIS Help site.  In addition, an archive of select IRIS listserv notices are kept on the site as well.

The materials within IRIS Help are also available from within the IRIS system. At any transaction in IRIS, you can click Help > IRIS Help, and a listing of documents that relate to that screen will be displayed.